We specifically write in our listing what accessories come with your item. Please do not open a return in this situation. Please send me a message answering. 1 What is the Zip Code?(If there is no loading dock or forklift you may need a liftgate). The item "Chemglass Hot Plate Magnetic Stirrer Optimag Stirring Digital Mix Heat WARRANTY" is in sale since Sunday, January 5, 2020. This item is in the category "Business & Industrial\Healthcare, Lab & Dental\Medical & Lab Equipment, Devices\Lab Mixers, Shakers & Stirrers\Magnetic Stirrers & Hotplate Stirrers". The seller is "jpagora" and is located in Queens Village, New York. This item can be shipped to United States.